Transferring a Domain Name

How do I transfer a domain name from another registrar?
What do I do if I don't know the name servers of the domain I am transferring?
How can I transfer my domain name for more than one year?
My domain name is about to expire, can I still transfer it?

Transferring a Domain Name

How do I transfer a domain name from another registrar?

Please follow the below steps to transfer a domain name from an existing account:

Select Menu Item
Select "Transfer Domains" from the program menu.

Type Domain Name Type in the domain name you will be transferring and the registrar from which the domain should be transferred; then click "Transfer Domains." Please note that only domain names with .com, .org, .net, and .info top-level domains can be transferred.

Log In
If this is the first time you have signed up for a domain name, you must first create an account. To do so, define your user name and password, and submit a valid email address so that the registrar can communicate with you. If you are a returning user, enter your user name and password, and click "Continue."

Enter Contact Information
This information is used for administrative purposes and must be kept current. You can have up to four different contacts for your domain name:

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• Registrant — The person that registers a domain name.
• Administrative — The person responsible for any administrative issues pertaining to the account. Any administrative changes to the domain must be approved by the administrative contact. The registrar will use this contact for any non-technical questions regarding the domain name.
• Billing — The person responsible for all billing information relating to the domain name. The billing contact will also receive invoices, charges and billing questions.
• Technical — The person responsible for providing technical data, including name-server information. The registrar will contact this person with any questions of a technical nature.
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• You must complete the Registrant part of the contact information form. Completing the Administrative, Billing and Technical fields is optional. If you wish to, you can instead elect to apply the registrant information to the technical, administrative and billing contacts as well. Multiple contacts are often used for companies where more than one person is in charge of the Web site.
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Enter Name Server Information
Enter the name server information for the domain you are transferring. You may complete the domain-name transfer, even if you do not know the existing name servers of the domain you wish to transfer. To do so, select "Keep existing name servers," and we will retrieve the required name-server information from the current registrar. Select the desired duration of your domain-name registration. In most cases, you can register a domain name for 1, 2, 3, 5, or 10 years. When you sign up for a domain, you do not own that domain outright. You are in essence renting the use of the domain name for a certain period of time.

Confirm Registration Details
Review and verify your order details, and read and accept the registration agreement.

Shopping Cart
Review your selections, submit the customer and credit card information and click "Check Out." If you wish to add to or alter the contents of your shopping cart, you may do so by selecting "Update Cart" or "Shop More." When you have completed the transaction, you will see a confirmation page that displays your customer number and order number and provides some general guidelines for account management. You will receive an email notification confirming your order.

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What do I do if I don't know the existing name servers of the domain I am transferring?

You may complete the domain-name transfer, even if you do not know the existing name servers of the domain you wish to transfer. To do so, follow the domain-transfer procedure. When prompted to enter the name server information, select "Keep existing name servers," and we will retrieve the required name-server information from the current registrar.

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How can I transfer my domain name for more than one year?

When you transfer a domain your registration is automatically extended one year. Once the transfer is completed you can renew your domain name registration for up to 10 years. The transfer takes 5- 7 business days. Once your domain name transfer is completed, please follow these directions to renew the domain-name registration:

• Select "Manage My Account" from the menu.
• Click "Domain Names" and log in with your user name and password. A list of your registered domains will be displayed.
• From the list, select the domain name you wish to renew. You can also search for domain names by using the domain search function. Another option is Quick Search, which enables you to search for a domain name by selecting a registration or expiration time frame (e.g. “Past 7 Days” or “Next 30 Days).
• Click “Renew Domains.”
• Select the desired renewal period from the drop-down list.
• Click "Submit."
• Finally, visit the shopping cart to review your order and submit your billing information.

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My domain name is about to expire; can I still transfer it?

That depends on the current registration's expiration date. Close to the expiration date, domain names cannot be transferred between registrars. Specifically, this registrar cannot process transfers within 10 days of a domain's expiration date.

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